Privacy Policy
Laatste update: [ 19/11/2025 ]
Last update: [19/11/2025]
This Privacy Policy applies to the website and services of GROGREEN, a brand of Lima Europe NV (hereinafter referred to as “We”, “Us”, “Our”). This policy transparently informs you about the processing of your personal data as defined in EU Regulation (EU) 2016/679 (GDPR) and the Belgian Law of 30 July 2018.
1. Data Controller
Data Controller: Lima Europe NV
Address: Doelhaagstraat 77/1, 2840 Rumst, Belgium
Company number: BE [0473.072.760]
E-mail: info@lima-europe.eu
Telephone number: +32 3 844 73 70
We determine the purposes and the means for processing your personal data on this website.
2. Processing of Personal Data
By using our website or by contacting us, personal data is processed. This processing is carried out by Us or by third parties acting on our behalf.
2.1 What data?
We process, among others:
- First and last name
- Company name and job title
- Email address and telephone number
- Country/region
- Content of your messages or requests
- Website/device/browser data (such as IP address, device type, visited pages, time spent on page)
2.2 For what purposes?
We use this data for:
- Responding to your questions and requests
- Providing our services, technical support, and managing customer/distributor relationships
- Improving our website, products, and services
- Marketing communications (if you have given your consent)
- Compliance with legal obligations
3. Legal Bases
We process your personal data on the basis of:
- Your consent (for marketing, profiling, etc.)
- The performance of a contract or pre-contractual measures
- Our legitimate interest (e.g. website analytics, customer service)
- Legal obligations
4. Recipients of Data
Your personal data may be shared with:
- Internal employees and departments within Lima Europe NV
- External service providers (hosting, CRM, analytics tools) who are contractually bound to confidentiality
- Government authorities if legally required
- Potential acquirers in the event of a merger or reorganization
We ensure that third parties implement appropriate technical and organizational measures to protect your data.
5. Retention Periods
Your personal data will not be retained longer than necessary for the purposes for which it was collected, or as required by law. For example:
- Contact requests are retained for a maximum of [24] months
- Customer/distributor data is retained for the duration of the cooperation
- Marketing data is retained until you withdraw your consent
6. Security
We implement appropriate technical and organizational measures (such as encryption, access controls, and secure servers) to protect your personal data against unauthorized access, loss, or alteration.
7. Your Rights
You have the right to:
- Access your personal data
- Rectify or complete inaccurate or incomplete data
- Erasure of data (“right to be forgotten”)
- Restriction of processing
- Data portability
- Object to processing based on legitimate interest
- Withdraw your consent (without retroactive effect)
To exercise your rights, you can contact us at: info@lima-europe.eu. You may also lodge a complaint with the competent supervisory authority, such as the Belgian Data Protection Authority.
8. International Transfers
If we process personal data outside the European Economic Area (EEA), we will only do so when:
- the country ensures an adequate level of protection, or
- appropriate safeguards are in place (such as standard contractual clauses).
If not applicable: we do not transfer personal data outside the EEA.
9. Changes to this Policy
We reserve the right to amend this Privacy Policy. The most recent version is always available on our website and enters into force upon publication.
10. Governing Law & Competent Court
This Privacy Policy is exclusively governed by Belgian law. Any disputes shall be submitted to the competent court of the judicial district where our registered office is located.
11. Contact
Lima Europe NV
Doelhaagstraat 77/1
2840 Rumst
Belgium
E-mail: info@lima-europe.eu
Tel.: +32 3 844 73 70
